Sales Support Associate

Customer Service & Sales Support
Warroad, MN
Job Overview:
 
We are currently seeking a Sales Support person to join our Sales and Service Department at our Warroad, MN location.  Marvin is a company that knows the value of its employees and works with you to develop your career goals.  Overtime may be required on occasion. 
 
Major Roles and Responsibilities:
  • Ability to learn Marvin product features and benefits.
  • Knows how to engage and make a connection with all type of customers, as well as providing professional, timely and courteous communications.
  • Articulates well in verbal and written communication.
  • Can compose professionally written letters and emails with accurate spelling and punctuation.
  • Ability to work in a regional team environment.
  • Considers company liability when making decisions.
  • Utilize opportunities to interact with customers face to face: meals with guests, and customer visits.
  • Looks for opportunities to improve department functions and results.
  • Ability to become familiar and practice all aspects of the Marvin values and mission.
  • Ability to build relationships with other departments and functional areas.
  • Ability to learn the order process.
  • Ability to learn knowledge of the building industry.

Knowledge, Skills and Abilities:

  • Good communication skills.
  • Ability to learn all aspects of the Marvin product and services.
  • Self-motivated and self-directed, demonstrating a reliable work ethic.
  • Organizational skill as well as the ability to multi-task.

Qualifications (Education & Experience):

  • Two-year degree or 3 years of work experience preferred. 

Work hours are Monday - Friday from 8:00 a.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m.; overtime as necessary